Terms and conditions

Welcome to EMARKZ LLC. These Terms and Conditions (“Terms”) govern your access to and use of our website, emarkz.com, and your purchase or use of our website development and related digital services.

By accessing our website, contacting us, requesting a quotation, purchasing a service, or engaging EMARKZ LLC for a project, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.


1. About EMARKZ LLC

EMARKZ LLC provides website development and digital development services, including:

  • Custom Website Development

  • E-Commerce Website Development

  • Responsive Web Design & Development

  • Web Application Development

  • Website Maintenance & Support

  • Search Engine Optimization

  • Related digital development services agreed upon with clients

Company: EMARKZ LLC
Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110, United States
Email: hi@emarkz.com
Website: emarkz.com


2. Definitions

For these Terms:

“EMARKZ,” “we,” “us,” or “our” means EMARKZ LLC.

“Client,” “you,” or “your” means any individual, business, organization, or entity purchasing, requesting, or using our services.

“Website” means the EMARKZ website and any associated web pages, content, and online resources operated by us.

“Services” means website development, e-commerce development, responsive design and development, web application development, maintenance, SEO, and any other services agreed upon between EMARKZ and the Client.

“Project” means the specific development work agreed upon between EMARKZ and the Client.

“Deliverables” means the website, application, design, code, files, documentation, or other materials specifically included in the agreed project scope.


3. Acceptance of These Terms

By using our website or purchasing our services, you confirm that:

  • You have read these Terms.

  • You understand these Terms.

  • You agree to comply with these Terms.

  • You have the authority to enter into an agreement if acting on behalf of a business or organization.

  • Information you provide to us is accurate to the best of your knowledge.

If you are purchasing services on behalf of a company or organization, you represent that you have authority to bind that organization to these Terms.


4. Our Services

EMARKZ provides digital development services based on the scope agreed with each Client.

Services may include:

Custom Website Development

Creation of websites designed around a Client’s business objectives, branding, content, functionality, and requirements.

E-Commerce Website Development

Development of online stores that may include product catalogs, shopping carts, checkout functionality, payment integrations, and other agreed features.

Responsive Web Design & Development

Development of websites designed to adapt across smartphones, tablets, laptops, desktops, and other supported screen sizes.

Web Application Development

Development of interactive web-based applications designed around specific workflows, business requirements, user roles, data, and functionality.

Website Maintenance & Support

Where purchased or agreed, maintenance services may include updates, technical adjustments, troubleshooting, content changes, and other defined support tasks.

Search Engine Optimization

Where included in a project, SEO services may involve website structure, content recommendations, technical improvements, and other agreed optimization activities.

The exact services provided will depend on the Client’s selected package, proposal, quotation, or written project agreement.


5. One-Time Payment Model

EMARKZ generally provides development packages on a one-time payment basis.

Unless specifically agreed otherwise in writing:

  • Our development packages are not subscription services.

  • A Client is not automatically enrolled in a recurring monthly subscription.

  • A completed project does not create an automatic recurring development charge.

  • Additional work outside the agreed scope may require a separate payment.

  • Third-party services may have their own recurring fees that are separate from EMARKZ’s development fee.

Examples of third-party costs may include hosting, domains, premium plugins, software licenses, payment processing, APIs, or external platforms.

Such third-party fees are not automatically included in our one-time development price unless expressly stated in the project agreement.


6. Quotes and Proposals

Any quotation, proposal, package description, or price provided by EMARKZ is based on the information available when the quotation is prepared.

A quotation may specify:

  • Project scope

  • Deliverables

  • Features

  • Number of pages

  • Development requirements

  • Estimated timeline

  • Price

  • Payment terms

  • Additional conditions

Unless otherwise stated, quotations are not guaranteed to remain available indefinitely.

A project becomes confirmed when the Client accepts the applicable proposal or quotation and satisfies any required payment or project-start conditions.


7. Project Scope

Each project will be developed according to the agreed scope.

The scope may define:

  • Number of pages

  • Design requirements

  • Functionality

  • Features

  • Integrations

  • Content requirements

  • Responsive behavior

  • Development technologies

  • Deliverables

  • Revisions

  • Other project-specific requirements

EMARKZ is not responsible for features, integrations, pages, or functionality that are not included in the agreed scope.


8. Custom Requirements

Clients may request functionality that is not included in a standard package.

Additional requirements may include:

  • Custom dashboards

  • Advanced integrations

  • Additional pages

  • Additional functionality

  • Complex animations

  • Specialized databases

  • Custom APIs

  • Advanced e-commerce features

  • Additional revisions

  • Third-party software integration

Such requirements may result in additional costs and may require a revised project scope.

EMARKZ will communicate applicable additional charges before proceeding where reasonably practicable.


9. Client Responsibilities

The Client is responsible for providing information and materials reasonably necessary to complete the project.

This may include:

  • Business information

  • Logo files

  • Brand guidelines

  • Images

  • Product information

  • Website content

  • Contact information

  • Legal policies

  • Account access

  • Technical requirements

  • Feedback

  • Other project materials

The Client is responsible for ensuring that information supplied to EMARKZ is accurate, lawful, and authorized for use.


10. Client-Provided Content

The Client retains responsibility for content supplied to EMARKZ.

This may include:

  • Text

  • Images

  • Videos

  • Logos

  • Product descriptions

  • Documents

  • Graphics

  • Audio

  • Brand assets

  • Customer testimonials

The Client represents that it has the necessary rights, permissions, licenses, or authority to provide these materials for use in the project.

EMARKZ is not responsible for copyright, trademark, privacy, publicity, or other legal claims arising from Client-provided content.


11. Third-Party Materials

Some projects may use third-party materials or services.

These may include:

  • Fonts

  • Stock images

  • Plugins

  • Themes

  • APIs

  • Software libraries

  • Payment services

  • Hosting services

  • Analytics services

  • External platforms

Third-party materials may be subject to separate licenses, terms, limitations, and fees.

The Client agrees to comply with applicable third-party terms.


12. Project Communication

Project communication may occur through email or other communication channels agreed upon by the parties.

The Client is responsible for providing timely responses and project decisions.

Delays in communication, approvals, content, credentials, or feedback may affect project timelines.

EMARKZ is not responsible for delays caused by the Client’s failure to provide necessary information or decisions within a reasonable timeframe.


13. Project Timeline

Any project timeline provided by EMARKZ is an estimate unless expressly agreed as a fixed contractual deadline.

Timelines may be affected by:

  • Client delays

  • Changes in scope

  • Delayed content

  • Delayed approvals

  • Third-party services

  • Technical issues

  • Hosting problems

  • Integration requirements

  • Unexpected development complexity

We will make reasonable efforts to complete projects within agreed or estimated timeframes.


14. Design and Development Revisions

Where revisions are included in the selected package, they apply only to the scope and number of revisions specified in the relevant proposal or package.

A revision generally means an adjustment to previously agreed work.

A revision does not automatically include:

  • A completely new design

  • A new website concept

  • Major functionality changes

  • Additional pages

  • New integrations

  • Substantial changes to project scope

Requests that materially change the project may be treated as additional work.


15. Change Requests

Clients may request changes during development.

Depending on the nature of the change, EMARKZ may:

  • Include the change within the existing scope;

  • Adjust the timeline;

  • Provide an additional quotation; or

  • Require a revised project agreement.

Material changes may affect both cost and delivery time.


16. Client Approval

The Client may be asked to review and approve designs, content, functionality, or other project elements.

Once the Client approves a major project component, subsequent changes may be considered additional work if they require substantial redevelopment.

Clients should carefully review materials before providing final approval.


17. Website Content Responsibility

Unless explicitly included in the project scope, the Client is responsible for providing final website content.

This may include:

  • Page text

  • Product descriptions

  • Pricing

  • Images

  • Policies

  • Contact information

  • Legal disclosures

EMARKZ may assist with content where such services are specifically included.

However, the Client remains responsible for verifying the accuracy and legality of final business information published on its website.


18. Legal Compliance of Client Website

The Client is responsible for ensuring that its website complies with laws and regulations applicable to its business, customers, industry, and location.

This may include requirements relating to:

  • Privacy

  • Cookies

  • Consumer protection

  • Accessibility

  • Advertising

  • E-commerce

  • Taxes

  • Industry regulations

  • Intellectual property

  • Data protection

  • Terms and policies

EMARKZ may implement technical features requested by the Client but does not provide legal advice unless expressly agreed otherwise.

Clients should consult qualified legal professionals where legal compliance advice is required.


19. Payment Terms

Payment terms will be communicated through the applicable quotation, proposal, invoice, or project agreement.

The Client agrees to pay the agreed amount according to the stated payment schedule.

Where a project requires payment before development begins, EMARKZ may delay project commencement until the required payment has been received.


20. Additional Work

Work outside the agreed project scope may require additional payment.

Examples include:

  • Additional pages

  • New functionality

  • Major redesigns

  • Additional integrations

  • Additional revisions

  • New applications

  • New product uploads beyond agreed limits

  • Complex troubleshooting caused by external systems

  • Significant changes requested after approval

EMARKZ will generally communicate additional costs before performing substantial additional work.


21. Late Payments

If a payment becomes overdue, EMARKZ may temporarily suspend relevant project work until the outstanding amount is resolved.

Suspension may affect the project timeline.

The Client remains responsible for agreed payment obligations unless otherwise agreed in writing.


22. Project Suspension

EMARKZ may suspend development where:

  • Required payments are overdue;

  • The Client repeatedly fails to provide necessary information;

  • The project has been materially delayed by the Client;

  • Requested activities create legal or security concerns;

  • The Client requests unlawful or harmful functionality;

  • Continuing the project would create unreasonable technical or operational risks.

Work may resume when the relevant issue has been resolved.


23. Intellectual Property

Ownership of project deliverables will depend on the terms agreed for the specific project.

Unless otherwise stated in writing:

  • The Client may receive rights to use final deliverables after full payment.

  • EMARKZ retains ownership of its pre-existing tools, systems, reusable components, development methods, frameworks, libraries, templates, and know-how.

  • Third-party materials remain subject to their applicable licenses.

  • Source code ownership, licensing, and transfer terms may be specified separately for custom projects.

Full payment may be required before final ownership or usage rights are transferred where applicable.


24. Client Intellectual Property

The Client retains ownership of intellectual property it provides to EMARKZ, including:

  • Logos

  • Brand assets

  • Original content

  • Business materials

  • Client-owned images

  • Client-owned trademarks

  • Other materials owned by the Client

The Client grants EMARKZ permission to use these materials only as reasonably necessary to perform the agreed services.


25. EMARKZ Intellectual Property

EMARKZ retains rights to its pre-existing intellectual property, including where applicable:

  • Development methods

  • Reusable code

  • Internal tools

  • Frameworks

  • Templates

  • General techniques

  • Non-client-specific components

  • Internal processes

  • Know-how

Project delivery does not automatically transfer ownership of EMARKZ’s pre-existing intellectual property.


26. Portfolio and Promotional Use

Unless the Client expressly requests otherwise in writing, EMARKZ may identify completed projects in its portfolio or promotional materials.

This may include:

  • Project screenshots

  • Website links

  • General descriptions

  • Business name

  • Non-confidential project information

We will avoid publicly disclosing confidential information that the Client has specifically identified as confidential.

If you do not want your project used for portfolio purposes, please contact us with your request.


27. Third-Party Hosting

If hosting is not specifically included in the project scope, the Client is responsible for obtaining and maintaining suitable hosting.

EMARKZ is not responsible for outages, limitations, suspension, or failures caused by third-party hosting providers.


28. Domain Names

Domain registration and renewal may be handled by the Client or a third-party domain provider.

Unless expressly included, EMARKZ is not responsible for domain renewal fees, registration disputes, domain expiration, or ownership issues.

Clients should maintain accurate domain registration information and renewal settings.


29. Third-Party Platforms

Websites may depend on third-party platforms and services.

Examples include:

  • Hosting providers

  • Payment processors

  • Content management systems

  • Email platforms

  • APIs

  • Analytics services

  • Plugins

  • Software providers

EMARKZ does not control third-party services and cannot guarantee their continued availability, pricing, functionality, or compatibility.

Changes made by third-party providers may require additional development work.


30. Website Security

EMARKZ takes reasonable technical measures during development, but no website can be guaranteed to be completely secure.

The Client understands that security risks can arise from:

  • Hosting environments

  • Third-party software

  • Plugins

  • Passwords

  • Server configurations

  • External integrations

  • User behavior

  • Newly discovered vulnerabilities

Clients are responsible for maintaining appropriate security practices after project delivery unless ongoing security maintenance is expressly included in a separate agreement.


31. Web Application Security

For web applications, security requirements depend on the application’s purpose, data, users, integrations, and technical architecture.

Where appropriate, development may include reasonable security considerations such as:

  • Authentication

  • Access controls

  • Input validation

  • Secure communication

  • Session management

  • Permission controls

No development service can guarantee complete protection against every possible security threat.


32. E-Commerce Services

For e-commerce projects, EMARKZ may develop functionality such as:

  • Product catalogs

  • Shopping carts

  • Checkout

  • Payment integration

  • Order functionality

  • Customer accounts

The Client remains responsible for:

  • Product legality

  • Product claims

  • Pricing

  • Taxes

  • Shipping

  • Returns

  • Refund policies

  • Consumer disclosures

  • Regulatory compliance

Payment processing is generally handled by third-party payment providers.


33. Search Engine Optimization

Where SEO services are included, EMARKZ may perform agreed optimization work.

However, EMARKZ does not guarantee:

  • Specific search rankings

  • Specific traffic levels

  • Specific leads

  • Specific sales

  • Guaranteed indexing

  • Guaranteed algorithm outcomes

Search engine algorithms and policies can change without notice.

SEO results can also depend on factors outside our control.


34. Website Maintenance

Maintenance services are provided only when specifically purchased or agreed.

Maintenance may include:

  • Updates

  • Minor fixes

  • Content changes

  • Technical adjustments

  • Troubleshooting

  • Performance improvements

The exact scope depends on the relevant package or agreement.

Major redesigns, new functionality, or substantial development work may require a separate quotation.


35. Service Availability

We aim to provide reliable services, but we do not guarantee that our website or communication channels will always be available without interruption.

Temporary interruptions may occur because of:

  • Maintenance

  • Technical problems

  • Hosting issues

  • Security incidents

  • Internet failures

  • Third-party service outages

  • Circumstances beyond our reasonable control


36. Prohibited Uses

You agree not to use our website or services to:

  • Violate applicable laws

  • Infringe intellectual property rights

  • Distribute malware

  • Conduct fraud

  • Conduct phishing

  • Facilitate illegal activities

  • Abuse our systems

  • Attempt unauthorized access

  • Interfere with website operations

  • Misrepresent your identity

  • Request unlawful functionality

  • Use our services to harm others

We reserve the right to refuse or terminate work that creates legal, ethical, security, or operational concerns.


37. Client Indemnification

To the extent permitted by applicable law, the Client agrees to defend, indemnify, and hold harmless EMARKZ LLC and its personnel from claims, losses, liabilities, damages, costs, or expenses arising from:

  • Client-provided content

  • Client’s unlawful use of a website

  • Client’s violation of third-party rights

  • Client’s breach of these Terms

  • Client’s violation of applicable laws

  • Products or services sold by the Client

  • Client’s misuse of a developed website or application

This provision does not apply to the extent a claim is caused by EMARKZ’s own unlawful conduct or obligations that cannot legally be excluded.


38. Limitation of Liability

To the maximum extent permitted by applicable law, EMARKZ LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from the use of our website or services.

This may include losses relating to:

  • Lost profits

  • Lost revenue

  • Lost business opportunities

  • Lost data

  • Business interruption

  • Reputation

  • Third-party service failures

To the extent permitted by applicable law, EMARKZ’s aggregate liability arising from a specific project or service will not exceed the amount actually paid to EMARKZ for that specific service giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded or limited under applicable law.


39. No Guarantee of Business Results

Website development can provide a digital foundation for business activity, but EMARKZ does not guarantee specific commercial results.

We do not guarantee:

  • Increased revenue

  • Increased sales

  • Specific conversion rates

  • Specific search rankings

  • Specific traffic

  • Specific number of customers

  • Specific return on investment

Business results depend on many factors beyond website development.


40. Force Majeure

EMARKZ will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These may include:

  • Natural disasters

  • Internet outages

  • Major technical failures

  • Cybersecurity incidents

  • Government actions

  • War

  • Civil unrest

  • Labor disruptions

  • Third-party service failures

  • Widespread infrastructure failures

  • Other extraordinary circumstances

Where reasonably possible, we will communicate material delays caused by such circumstances.


41. Termination by Client

A Client may request termination of a project by contacting EMARKZ.

Termination terms may depend on:

  • Work already completed

  • Payments already made

  • Project stage

  • Third-party commitments

  • Contractual obligations

  • The applicable refund policy

Termination does not automatically entitle the Client to a full refund.


42. Termination by EMARKZ

We may terminate or suspend a project if:

  • The Client materially breaches these Terms;

  • Payments remain unpaid;

  • The Client requests unlawful activities;

  • The Client engages in abusive or threatening conduct;

  • The project creates significant security concerns;

  • The Client repeatedly prevents reasonable progress;

  • Continuing the project would violate applicable law.

Where appropriate, we may provide notice and an opportunity to resolve the issue.


43. Effect of Termination

Upon termination:

  • Outstanding payment obligations may remain due.

  • Access to unfinished work may be limited.

  • Third-party costs may remain payable.

  • Ownership rights may depend on payment status and the project agreement.

  • Confidentiality obligations may continue.

  • Provisions intended to survive termination will remain effective.


44. Refunds

Refund eligibility is governed by our applicable refund policy and the specific project agreement.

Because website development involves time, planning, design, development, and potentially third-party costs, payments may not always be refundable once work has begun.

Clients should review the applicable refund terms before purchasing a package.


45. Confidentiality

Both parties may receive confidential business or technical information during a project.

Each party agrees to use reasonable care to protect confidential information and not disclose it unnecessarily to unauthorized parties.

Confidentiality obligations do not generally apply to information that:

  • Is publicly available;

  • Was already lawfully known;

  • Becomes public without a breach;

  • Is independently developed;

  • Must be disclosed by law.


46. Feedback and Suggestions

If you provide suggestions, ideas, or feedback regarding our services, we may use such feedback to improve our services without creating an obligation to compensate you, unless otherwise agreed in writing.


47. Website Content Accuracy

We make reasonable efforts to maintain accurate information on our website.

However, website content may contain errors, omissions, outdated information, or typographical mistakes.

We reserve the right to correct or update website content without prior notice.


48. External Links

Our website may contain links to third-party websites.

Such links are provided for convenience and do not necessarily constitute an endorsement.

EMARKZ is not responsible for third-party websites, their content, availability, security, or privacy practices.


49. Changes to These Terms

We may update these Terms from time to time.

Changes may be made to reflect:

  • New services

  • Changes in business operations

  • Legal requirements

  • Technology changes

  • Updated policies

  • Changes in project practices

The updated version will include a revised “Last Updated” date.

Your continued use of our website or services after changes become effective may constitute acceptance of the updated Terms to the extent permitted by law.


50. Governing Law

These Terms will be governed by applicable laws of the State of New Mexico and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute will be handled in a court or other forum having appropriate jurisdiction, subject to any mandatory rights or protections available under applicable law.


51. Dispute Resolution

If a dispute arises between you and EMARKZ, we encourage both parties to first attempt to resolve the matter through good-faith communication.

You may contact us at:

hi@emarkz.com

Where appropriate, the parties may discuss an informal resolution before pursuing formal legal proceedings.

Nothing in this section limits any mandatory legal rights available to either party.


52. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.


53. No Waiver

A failure by EMARKZ to enforce any provision of these Terms does not constitute a permanent waiver of that provision or any other provision.

We may enforce our rights at a later time.


54. Entire Agreement

These Terms, together with any applicable proposal, quotation, project agreement, invoice, refund policy, privacy policy, or other written agreement expressly incorporated into the project, form the agreement governing the applicable services.

If there is a conflict between these Terms and a project-specific written agreement, the project-specific agreement will control to the extent of the conflict.


55. Assignment

The Client may not transfer its rights or obligations under these Terms without our prior written consent, except where permitted by applicable law.

EMARKZ may assign these Terms in connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.


56. Electronic Communications

You agree that EMARKZ may communicate with you electronically regarding:

  • Project updates

  • Quotes

  • Invoices

  • Service information

  • Support requests

  • Agreements

  • Administrative notices

Electronic communications may satisfy written communication requirements where permitted by applicable law.


57. Contact Information

If you have questions about these Terms and Conditions, our services, project requirements, or your agreement with EMARKZ, please contact us.

EMARKZ LLC

Email: hi@emarkz.com

Address:
1209 Mountain Road PL NE STE R
Albuquerque, NM 87110
United States

Website: emarkz.com


58. Final Acknowledgment

By using emarkz.com, requesting our services, accepting a quotation, purchasing a package, or entering into a project with EMARKZ LLC, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Our goal is to provide professional website and web application development through clear project scopes, transparent one-time payment packages, practical communication, and purposeful digital solutions.

EMARKZ LLC — Professional Digital Development Built Around Your Business.